FAQ
About Our Cleaning Services
Konig Klean is your trusted partner for professional cleaning services in NYC. Our cleaning service faq provides answers to commonly asked questions, ensuring you understand our offerings, pricing, and policies. From residential spaces to commercial properties, we provide tailored solutions to keep your environment spotless. Whether you need a one-time clean or recurring services, our team is here to assist. Learn more through our cleaning service faq and book with confidence today!
Billing & Pricing
Payments Accepted
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Credit Cards & Debit Cards – Visa, MasterCard, American Express, and Discover
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Zelle – Quick and secure transfers directly to our business account
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Checks – Payable to Konig Klean (accepted for approved clients and contracts)
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ACH / Bank Transfer – Ideal for business clients and recurring service agreements
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Cash – Accepted for smaller or one-time residential cleanings, due before service starts
Cancellation Policy
- To cancel or reschedule your requested KONIG KLEAN LLC service, a minimum period of notice of no less than 1 business day or 24 hours prior to your service date is required in order for you to obtain a full refund of your deposit and avoid additional penalties.
Payment Policy
- Residential Clients: Payment is due immediately upon service completion unless a different arrangement has been approved in writing. Deposits are made at the booking of a service.
- Commercial Clients: Invoices for recurring or contractual cleanings are with payment terms outlined in a service agreement.
- Construction & Specialty Projects: For large-scale or multi-phase projects, a deposit or partial upfront payment may be required to secure your booking and cover preparation costs.